Last Updated: June 22, 2026

This Privacy Policy describes how we collect, use, and share your personal information when you visit, browse, or make a purchase from our website.

1. Information We Collect

We collect information directly from you, automatically when you interact with our site, and from third-party sources.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (including credit card numbers or third-party payment gateways), email address, and phone number.

  • Account Information: If you register an account, we collect your login credentials, saved addresses, and order history.

  • Device & Usage Information: When you access the website, we automatically collect details about your device, including your IP address, web browser, time zone, cookies installed on your device, referring/exit pages, and how you interact with the site.

  • Customer Support Data: Information you provide when contacting customer support or inquiring about custom trailer builds, product specifications, or shipping quotes.

2. How We Use Your Information

We use the collected information to fulfill orders, operate our business, and improve your shopping experience, including to:

  • Process and fulfill your orders, including arranging shipping, providing order confirmations, and generating invoices or waybills.

  • Communicate with you regarding your orders, product inquiries, customer service requests, or account status.

  • Screen orders for potential risk or fraud.

  • Optimize and improve site functionality, user experience, and search performance.

  • Provide personalized marketing, promotional updates, and product recommendations (if you have opted in).

3. Sharing Your Personal Information

We share your personal information with trusted third-party service providers who assist us in operating our website and servicing you:

  • Payment Processors: To securely process transactions (we do not store full payment card details on our servers).

  • Logistics & Freight Partners: To arrange delivery and shipping of heavy freight items like boat trailers and accessories.

  • Analytics & Hosting Providers: To analyze website traffic, maintain site infrastructure, and optimize page performance.

  • Legal Compliance: We may share information to comply with applicable laws, respond to subpoenas, or protect our legal rights and safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance navigation, remember user preferences, and collect analytical data. You can manage or disable cookies through your web browser settings; however, doing so may impact certain functionalities of our online shop.

5. Data Retention

When you place an order through the site, we maintain your Order Information for our business records, accounting, and tax requirements unless and until you ask us to delete this information, subject to applicable regulatory retention mandates.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Opt out of marketing communications at any time via the unsubscribe link in emails or by contacting us directly.

  • Restrict or object to certain data processing activities.

7. Security

We implement industry-standard physical, administrative, and technical security measures—including SSL/TLS encryption—to protect your personal information against unauthorized access, loss, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory practices. Updates will be posted directly to this page with an updated “Last Updated” date.

9. Contact Us

For questions about our privacy practices, or if you would like to exercise your data rights, please contact us at:

  • Email: privacy@nextstoptrailers.com

  • Mailing Address: [Your Company Name, Address, City, Country]